Electric customers get some new protections (from chron.com)
The CAPP blog (Cities Aggregation Power Project) reports today on the Public Utility Commission approving new electricity consumer protection rules today.
Among the issues addressed: printing contract expiration dates on bills so customers know when they might lose a particular rate. Some retail electric providers didn’t want to put the actual date while the PUC staff and consumer groups argued that the law that led to the new rules mandated the exact termination date. Using anything else would add to customer confusion.
Read the entire article at NewsWatch: Energy.
